Lucky Pup Prizes – Privacy Policy

Who We Are

Lucky Pup Prizes Limited is responsible for your personal data.
 We respect your privacy and are committed to keeping your information safe.

Email: [email protected]
Address: 19 Windsor Crescent, Little Houghton, Barnsley, S72 0HG

What This Policy Covers

This explains how we collect, use, and protect your data when you:

•  Use our website 
•  Enter competitions 
•  Buy tickets 
•  Sign up for emails 

⚠️ Our website is for 18+ only—we don’t knowingly collect data from children.

The Data We Collect

We may collect:

• Basic info: name, date of birth 
• Contact details: email, phone, address 
• Account info: username, activity, purchases 
• Technical data: IP address, device, browser 
• Usage data: how you use the site 
• Marketing preferences

💳 We do not store your payment details—these are handled securely by our payment providers.

How We Collect It

We collect data when you:

•  Create an account or enter competitions 
•  Contact us or fill in forms 
•  Use our website (via cookies & analytics) 
•  Interact with ads or third-party services 

How We Use Your Data

We use your data to:

•  Run competitions and manage your account 
•  Process payments and entries 
•  Contact you about wins, updates, or support 
•  Improve our website and services 
•  Send marketing (only if you haven’t opted out) 

We only use your data when legally allowed (e.g. to provide services or meet legal requirements).

Marketing

•  You may receive offers and updates from us 
•  You can opt out anytime via email links or by contacting us 
•  We only share your data with third parties for marketing if you agree 

Winners & Publicity

If you win, we may invite you to take part in publicity.

•  This is optional
•  However, we may still need to share winner details with regulators (e.g. ASA) to prove legitimacy 

Sharing Your Data

We may share your data with trusted providers (e.g. payment services, IT systems, marketing tools).
 They can only use your data for agreed purposes and must keep it secure.

Some providers may be outside the UK, but we ensure your data is still protected.

Data Security

We use security measures to protect your data from loss, misuse, or unauthorised access.

How Long We Keep Your Data

We only keep your data as long as necessary for:

•  Running competitions 
•  Legal and financial requirements 
•  Resolving disputes 

Your Rights

You have the right to:

•  Access your data 
•  Correct it 
•  Delete it (in some cases) 
•  Object to how it’s used 
•  Stop marketing at any time 

We aim to respond to requests within 1 month.

Cookies

We use cookies to improve your experience and track usage.
 You can disable cookies in your browser, but some features may not work properly.

Updates

We may update this policy from time to time.
 Please keep your details up to date.

Complaints

If you’re unhappy, contact us first—we’ll try to fix it quickly.
 You can also contact the Information Commissioner’s Office (ICO